Mister Greenway AC Repair, Heating, Plumbing & Electrical

Review for Mr. Greenway Plumbing, Heating & Air – Memphis I had a great experience with Mr. Greenway back in August 2024 when Josh helped me with a previous issue, so when my garbage disposal needed repair, I didn’t hesitate to call them again. The entire job took about three hours, and once we agreed on a price, the team realized my unit didn’t require the larger disposal. They went out to get the smaller unit to ensure I wasn’t paying for more than I needed. What really impressed me was what happened next—after installation, they caught a pricing error and refunded me the difference for the smaller unit. That kind of honesty and integrity is rare in any business, and I truly appreciate it. A huge thanks to Kylan and Mike for their professionalism and outstanding service. As long as Mr. Greenway continues to operate with this level of transparency and customer care, they’ll have a loyal customer for life—starting with me! Highly recommend!

Mr Justin, the technician assigned to my service call, provided me with excellent service to fix my central heating problem. He was professional, efficient, knowledgeable, kind, polite, and respectful. He answered my questions and provided me with excellent customer service and satisfaction. He deserves more than 5 stars and all rewards and perks the company offers. He even recommended the Greenway VIP Membership program and explained the benefits and perks of the program, which I most certainly will join for it is quite beneficial and affordable for my home needs. This was an exemplary experience and I highly recommend using Greenway Home Services.

We were very pleased with the service we received. The receptionist who made our appointment was really nice. Chris Stiles, the technician, was top-notch. He arrived early, he is very smart, he took the time to explain things where we could understand, he was patient in answering all our questions, he is respectful, and great guy. We needed three things fixed and it didn't take as long as we expected and we felt the price was fair. We will call Mister Greenway again and we will request Chris.

I used Greenway for the first time today and I am totally impressed! Repair guy was at my home in 30 minutes from my initial call to the office. He was very friendly and helpful! The young lady who took my call was friendly as well! Customer service like this is rare and I am so glad that there are still companies that care about the customer!