2 Sons Plumbing, Sewer, Septic, Electric, Heating & Air - Tacoma
Review Summary
- Positive: Rapid, outstanding, and professional service. Technicians (Tony, Davie, Paul, Ricky) are praised for their knowledge, friendliness, and helpfulness. They are prompt, efficient, and leave areas clean. Paul is frequently mentioned for septic tank pumping, providing tips, and answering questions. Customer service, particularly Beth, is noted for being polite and responsive.
- Negative: One customer felt overcharged ($260) for a simple fix (pushing a breaker) and was not provided with an estimate beforehand.
Reviews
View All on Google4.8
(195 reviews)
Patrick Smith
Outstanding and rapid service, responded faster than all the other plumbing groups in the area. Highly recommended. Tony was very professional when he fixed the leak under our bathroom sink. Will definitely call 2 Sons again for all my future plumbing needs.
Tyler Olsson
This company understands that there is a human side to business. Time and again, in both residential and commercial settings, they are prompt, knowledgeable and helpful. I have used them both in my home and for my business, and every time they solve problems in a professional and friendly way. Davie is an outstanding representative of this business and he always has the customer’s interest at heart.
Wayne Kuhnau
Paul was on time arriving and professionally set up and pumped it out. It was quick. He shared tips and information and answered all the questions I had as he went. He was polite and easy to talk with. He was clean and left no messes or marks behind. The cost was very fair. I would hire him again. Thanks Paul.
Kathy McAlister
The service today was fantastic. Paul was very pleasant and took the time to answer all of my questions. We had our septic tank pumped and the job was done efficiently and the area was clean when he and you wouldn’t even known he had been there. I will definitely recommend Paul and 2 Son’s Plumbing for any future projects we may have. Kathy M.
Nikki H.